Xero’s built-in invoice reminders are a reasonable starting point. They’re free, take about ten minutes to set up, and will recover a meaningful chunk of overdue invoices without any extra cost.
But they have real limits. Reminders go to whoever is saved in the contact record, not necessarily the person you invoiced. Emails come from Xero’s domain rather than yours, which affects deliverability. There’s no visibility on whether reminders were opened or even arrived. And you’re capped at five reminders per invoice.
If you’ve hit any of those walls, it’s time to look at a dedicated add-on. This guide covers the four best options for Xero users in 2026 - what each does, what it costs, and which makes most sense depending on your situation.
A full breakdown of Xero’s native reminder limitations is here if you want more detail on when to make the switch.
What to look for in a Xero invoice chasing add-on
Before getting into the tools, four things worth checking for any add-on you’re evaluating:
Sends from your own email address. Reminders sent from a third-party domain (noreply@tool.com) are more likely to hit spam filters and feel impersonal. Your own domain is always better.
Invoice-level contact control. The core limitation of Xero’s native system is that reminders follow the contact record, not the invoice recipient. A good add-on lets you control who gets each reminder at the invoice level.
Visibility on delivery and opens. If you can’t tell whether a reminder arrived, you’re flying blind. Knowing which clients have seen a reminder - and which haven’t - changes how you prioritise follow-up.
Flexibility by customer type. Not every client should get the same sequence. You want to be able to treat long-standing clients differently from new ones, and high-value accounts differently from small ones.
The three best Xero invoice chasing add-ons in 2026
Trove
Trove is a Xero Growth App 2026 - recognised by Xero as one of the best-performing apps in its ecosystem this year.
It connects to Xero in a few minutes and takes over the collections process from there: sending reminders from your own email address, routing each reminder to the specific person the invoice was sent to (not just whoever’s in the contact record), and flagging when an email bounces so you can update the details and resend.
Multiple workflows let you set different sequences for different customer types - a lighter touch for long-standing clients, a firmer sequence for new ones, exclusions for customers you’d rather manage personally. Pre-due-date reminders are supported natively via a negative day offset, and the dashboard surfaces DSO and debtor movement data so you can see whether the process is working without building a spreadsheet.
Pricing:
- Essential: £50/month
- Integrated: £135/month (CRM integrations, Slack/Teams alerts, sub-customer support)
- Advanced: £285/month (credit checks, NetSuite/Sage/Dynamics, multi-entity support)
- 30-day free trial available
Best for: Small to mid-sized Xero users who want a well-priced, capable tool that fixes the specific gaps in Xero’s native system.
Chaser
Chaser has been integrating with Xero since 2014 and has one of the stronger track records in the category. It sends from your own email address, supports multiple reminder workflows, and - uniquely among the tools on this list - includes a built-in pathway to debt collection if automated reminders don’t result in payment.
For Xero users specifically, Chaser is a reliable choice if you need a well-established tool with a large user base and occasional debt collection requirements. The main barrier is price: at £199/month for the entry plan, it’s significantly more expensive than the alternatives.
Pricing:
- Starter: £199/month
- Next tier: £599/month
- Free trial available
Best for: Xero users who need integrated debt collection, or who want a tool with a long market track record and extensive integrations.
Satago
Satago bundles three things together: invoice reminders, credit risk checking, and invoice finance. For Xero users who want all three in one place, it’s a reasonable option.
The watch-out for Xero users is the reminder volume cap. The entry plan limits you to 100 reminder emails per month, which can be a real constraint if you have a large debtor book.
If you’re primarily looking to fix Xero’s reminder limitations and don’t have a strong need for credit checking or invoice finance, Satago’s bundled pricing means you’re paying for features you may not use.
Pricing:
- Basic: £45/month (limited at 100 reminders)
- Premium: £80/month
- Platinum: £200/month
Best for: Xero users who want reminders alongside credit checking or invoice finance in one platform.
Comparison table
| Trove | Chaser | Satago | |
|---|---|---|---|
| Sends from own email | ✅ all plans | ✅ all plans | ✅ all plans |
| Email bounce monitoring | ✅ | - | - |
| Pre-due-date reminders | ✅ | ✅ | ✅ |
| Multiple workflows by customer type | ✅ | ✅ | ✅ |
| Invoice-level contacts | ✅ | - | - |
| Late payment fees | ✅ | ✅ | - |
| Debt collection | - | ✅ | - |
| Reminders per month | Unlimited | Unlimited | 100 |
| Users on basic plan | Unlimited | 4 | Unknown |
| Starting price | £50/month | £199/month | £45/month |
Which should you choose?
For most Xero users, the decision comes down to what you’re trying to fix.
If you’re looking to upgrade your email reminders without all the bells and whistles, Trove is the best solution. It’s focused entirely on effective email communication: monitoring for contact bounces, using AI to keep templates fresh, drafting replies to customers. It starts at £50/month and is the only tool that gives you unlimited users and the ability to send from your own email on its cheapest plan.
If you need integrated debt collection as part of your process, Chaser is worth the higher price. No other tool on this list offers that.
If you also want credit checking or invoice finance and don’t mind the bundled pricing, Satago is worth a look - but make sure you’re pricing the Premium plan, not Basic.
Start a free 30-day Trove trial here - it connects to your Xero account in minutes and you can see the difference from the first reminder cycle.
